Do I need to have an account to place an order?

You can shop with us without creating an account. However, creating an account with us includes benefits such as :

1 . Preview of our new collections and Lookbook .

2. Quicker shopping next time because your address and details are saved .

Is my personal information kept private?

Yes it is . Be assured that we take data protection seriously

What payment methods does “ ZADARA JEWELS ”accept ?

At the moment we accept debit cards , paypal and ideal .

If you prefer to pay by western union or moneygram , please contact us via phone or email ( see contact us ) for payment details .

All payments are processed through a secure checkout system to ensure your safety .

What are my shipping options

We offer dhl and national postal services . See shipping and returns for more information.

How long does delivery take, and how much will it cost?

For information on delivery and shipping charges to your destination, view our Shipping options .

Is my package insured and do I need to sign for my order?

Yes your purchases are insured against theft and accidental damage whilst in transit from us to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. To ensure that your purchases arrive safely and in perfect condition, we require proof of delivery.

Do I need to pay taxes and duties ?

Taxes and import duties are not included on orders sent outside the Eu .

So once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs or shipping agent .

Can I track my order?

Yes you can

Once your order has been dispatched, you will receive an email containing your air waybill number to track your package .

Can goods be returned or exchanged ?

Yes , all items can be returned or exchanged , 7 days after receipt of product ( Except for pierced jewellery such as earrings or body rings ) . And all items must be unused , and in original packaging and labels .

All items that do not abide by these will be rejected .

Customers are solely responsible for shipping costs of all returned or exchange items .

Your refund will either be issued to the original card used to place the order, or to the exact means that your money was received . If you have paid through means such as western union or money gram , where you were charged a commission , we will not be held liable for the extra costs , and you will be liable for commissions .

All sales taxes are included in your refund if your order has been sent to a destination within the EU. Outside the EU, customs duties and sales taxes are non-refundable , since we are not responsible for this . You may be able to recover these costs by contacting your local customs bureau directly.

Please note that it can take up to 10 business days for the refund to appear in your account.
See exchange and return policy for more information


We do not have seasonal sales because most of our pieces are classics and ever-green , and many items have also been produced or crafted in limited quantity , making your jewellery or accessory unique and wearable for many years to come

Is “zadara jewels” socially responsible ?

Yes we are .

Social responsibility is our watch word , and we also partake in charitable work in West-Africa.


By continuing to use the site, you agree to the use of cookies. more information

Cookie policy of Zadara Jewels

Zadara Jewels uses cookies to make the use of our website more pleasant for you, to analyze and to adapt the content of the website and advertisements to your preferences. These cookies are also placed by third parties. In order to guarantee your privacy and to improve the user-friendliness of your visit (s) to our website, we find it important that you know how and why we use cookies. On this page we give you as much information as possible about the cookies that we use.

What are cookies?

Cookies are small (temporary) text files that are stored on your PC, laptop, smartphone or tablet. Almost all websites use this. Thanks to cookies you do not always have to enter the same information or download it when you return to us. In addition, it helps us to see how our website is used and how we can further improve our website. You are free to disable cookies. Keep in mind that the website can not work optimally.

Functional or necessary cookies

Functional cookies ensure that our website functions correctly. For example, think of;

remembering information that you fill in on the various pages while filling in a contact form, for example, so that you do not have to fill in all your details again the passing of information from one page to the next page, if you have to enter a lot of data in a contact form saving preferences, such as location reading your browser settings in order to optimally display our website on your screen detecting abuse of our website and services, for example by registering a number of consecutive failed log-in attempts offering the possibility to save log-in data so that you do not have to enter it every time

Google Analytics

Zadara Jewels collects automatically generated information about your surfing behavior during use, using Google Analytics. This provides insight into how our website is used and how we can further improve it. This information includes your IP address and the type of browser (the computer program to view internet pages) that you use. We can never trace an IP address back to a certain user.

How can you refuse cookies?

In your browser you can define which cookies must be accepted. You can refuse all or only certain cookies. It is possible that when you refuse all cookies, certain functionalities no longer work.


For questions or comments about the cookie policy you can mail to info@zadarajewels.com